OM Homeopathy (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and store your information when you interact with our website or services.
1. Collection of Personal Information
We may collect personal information such as:
Your name
Contact details (email address, phone number)
Health-related information provided during consultations
Information you submit via our contact or booking forms
Payment and appointment details
2. How We Use Your Information
Your personal information is collected for the purpose of:
Providing homeopathic consultations and related services
Contacting you regarding appointments or enquiries
Sending follow-up information or remedy instructions
Improving our services and client experience
Complying with legal and professional obligations
3. Storage and Security
We take reasonable steps to protect the security and confidentiality of your information. Data may be stored electronically or in secure physical formats. Any third-party systems used to store client information (e.g. booking systems or cloud-based email providers) will be selected with security and compliance in mind.
4. Disclosure of Information
We will not sell or share your personal information with third parties unless:
You have given consent
It is required by law
It is necessary to provide the services you have requested
It is required to comply with relevant health regulations
5. Third-Party Tools
We may use third-party platforms (e.g. email, social media, website analytics, booking systems) to improve our services.
Booking and appointment data may be managed through a third-party system such as LatePoint. These platforms may store data outside of Australia.
We will take reasonable steps to ensure your data is handled securely.
6. Cookies & Website Analytics
Our website may use cookies to enhance user experience and track website performance. These cookies do not collect personal information unless you submit it through a form.
You may disable cookies in your browser settings.
7. Access and Correction
You have the right to request access to the personal information we hold about you, and to request corrections if needed. To request access, please contact: 0425 657 878
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page.
9. Contact Us
If you have any questions about this policy or how we handle your information, please contact us at: jigs239@gmail.com
